• Why choose Go Cremation?

  Opting for Go Cremation ensures not only a wide selection of urns at affordable prices, but also the convenience of shopping from home with the added benefit of fast shipping. Avoid funeral home markups and enjoy a hassle-free, no-pressure experience, providing you with the privacy and ease you need. With Go Cremation, finding the perfect tribute for your loved one is swift and effortless.

• Where do you ship?

  Go Cremation ships to locations within Canada using Purolator, offering fast and reliable delivery directly to your doorstep. Whether you’re in a bustling city or a quiet rural area, our partnership with Purolator ensures your chosen memorial piece arrives safely and promptly, allowing you to focus on what truly matters during this time.

• When will I receive my item?

  The delivery timeline for your package from Go Cremation will depend on several factors, including the shipping method chosen at checkout, your location, and the specific services or products ordered. Here’s a general outline of what to expect:

  Order Processing Time: Go Cremation typically processes orders within a specified timeframe (usually 24-48 hours) after the order is placed. This processing time is crucial for preparing and packing your order with the utmost care and respect.

  Shipping Method: At checkout, Go Cremation offers various shipping options through Purolator, including standard, express, and international shipping services. Each option comes with its estimated delivery time:

  Purolator Express®: Ideal for urgent needs, offering next-day and same-day deliveries domestically and internationally with service levels like Express 9 AM, 10:30 AM, and Evening.

  Purolator Ground®: Cost-effective for less urgent, standard shipments across Canada, with variable transit times based on location.

  Purolator International®: Supports expedited and economy shipping from Canada to the U.S. and worldwide, catering to both urgent and regular delivery requirements.

  Purolator Freight®: Tailored for large or heavy shipments, providing options for expedited and standard freight delivery within Canada and to the U.S.

  Special Services: Includes Purolator Same Day® for immediate deliveries within Canada, pre-9 AM service for critical shipments, and customized logistics for complex needs.

• How do I choose the right urn size?

  A 200 cubic-inch urn generally meets the needs of most adults. However, the ultimate choice should be influenced by personal preferences, the unique aspects of the cremation process, and plans for the ashes’ final disposition. If you have specific requirements or concerns, seeking advice from us at Go Cremation can help guarantee that your selected urn appropriately honours your loved one’s memory.

• What is a companion urn? And how does it work?

  A companion urn, designed for two, offers couples a unified, cost-effective memorial option. Unlike standard urns for one person, these larger urns accommodate both individuals’ ashes, ensuring a shared resting place and symbolizing their bond even in afterlife.

• How does cremation jewellery work?

  Cremation jewellery varies in style, including options to hold ashes, engraved fingerprints or text, and designs that combine both ashes and an external image. Ensure you have access to a small amount of the remains if choosing a piece designed to hold cremated ashes for a meaningful tribute.

• How do I fill an urn with ashes?

  Your urn will come with instructions for safely transferring ashes. We recommend consulting with a professional if you’re uncomfortable with the process, or you may contact our customer support team for additional guidance.

• How do I take care of my jewellery?

  To maintain your cremation jewellery, regularly clean it with a soft cloth and mild soap, avoid exposure to harsh chemicals, remove it during heavy activities, store it safely, and periodically check its clasps and settings. This care will keep your memorial piece beautiful and secure.

We have you covered.

• What Payment Methods Do You Accept?

  Go Cremation ensures a seamless purchasing experience by accepting all major credit cards, including Visa, MasterCard, American Express, and Discover, along with Apple Pay and Google Pay for added convenience and flexibility.

• Is It Safe to Order Cremation Supplies Online?

  At Go Cremation, ensuring the safety and security of your online transactions and personal information is our top priority. We safeguard your details with advanced encryption during checkout and adhere to strict privacy policies to keep your information confidential. Our commitment to best e-commerce practices, including transparent customer service and clear policies, means you can shop with confidence and peace of mind.